Terms and Conditions


The published prices and final invoices are in Euros.

Orders are shipped from Apache Factory Srl from Monday to Friday. Orders made Friday night, Saturday and Sunday will be processed the following Monday.


Available product orders are shipped within the next business day.

In all cases, www.kosamuitailors.com reserves the right to postpone the shipment if the order can not be shipped for reasons of force majeure. Please note that during promotions and balances there may be delays in shipping.


Customers who make an order establish a business relationship with www.kosamuitailors.com and therefore agree to accept the delivery of their parcel. If, for any reason, the Customer refuses to deliver the shipment or requests a refund to the sender, any shipment costs, charged to www.kosamuitailors.com, will be deducted from any refund due to the Customer.


When the goods arrive, customers are kindly asked to carefully inspect the parcel before signing proof of delivery of the shipment. If, for any reason, the packaging appears to be tamper-proof, customers are required to sign the receipt at a later date or to refuse delivery. If the delivery has been accepted with an unauthorized signature or there is evidence of tampering with the parcel, customers should immediately report the incident to www.kosamuitailors.com at info@kosamuitailors.com If for any Because shipping failed to be successfully delivered to the address provided by the Customer in the sales contract, the parcel could be returned to the sender at the Customer’s expense. These amounts will be deducted from any reimbursement due to the Customer by www.kosamuitailors.com


www.kosamuitailors.com will disclose any liability if, owing to a particular computer configuration used by a customer or a malfunction, the colors of the products displayed on the site may be slightly different from those of the original. The images on www.kosamuitailors.com belong to www.kosamuitailors.com and any unauthorized use of these images without express written consent is forbidden and any offender will be prosecuted according to law.


The shop windows on the site reflect the actual availability of the product in color and size.

Once the order is received, the Orders department of www.kosamuitailors.com reserves the right to confirm the availability of the items purchased, the validity of the credit card transaction and to verify the details of the previous transactions made by the Customer on www.kosamuitailors.com.

In the event that ordered items are unavailable, or if for some reason the order can not be processed as requested by the Customer, the order office of www.kosamuitailors.comne will promptly notify the Customer.


You can choose three option cards: WHITE CARD 25,00 €, SILVER CARD 50,00 € and GOLD CARD 100,00€. Our Gift Cards can be redeemed only in our online store www.kosamuitailors.com
Gift cards are non-refundable, non-exchangeable and not redeemable for cash. Please note we can only accept one gift card per transaction.
Gift cards cannot be purchased at a discounted price during sales and promotions. They cannot be used to purchase other gift vouchers.
Unless contrary to applicable law, gift cards are valid for 12 calendar months from the date of purchase.
Gift cards presented after their expiry date will be treated as void and are non-refundable and non-exchangeable.
Ko Samui Tailors reserves the right to refuse to accept a gift card which they deem to have been tampered with, duplicated, damaged, resold or which is otherwise suspected to be fraudulently reproduced.
We’ll post the Gift Card, presented in a gift box, to your chosen address with secure shipping under any of our delivery options.
Use of the gift card constitutes acceptance of these Terms. If you have any questions about gift cards please contact our Customer Care.


This notice contains the legal terms and conditions governing the site www.kosamuitailors.com. By accessing www.kosamuitailors.com, users agree to agree to and agree to comply with all the conditions contained in this statement. Www.kosamuitailors.com reserves the right to ask Users who do not accept or do not intend to abide by these terms, to refrain from using the website www.kosamuitailors.com. Access to the site and its services is intended solely for personal use. The display of the site www.kosamuitailors.com provides Customers with information about the products offered together with the possibility of purchasing the same


Apache Factory (Via Stra 7, 30039 Stra – VENEZIA) is the owner of www.kosamuitailors.com and its contents. This includes documentation, images, fonts, design, music, software, code and format scripts. The material on www.kosamuitailors.com is copyrighted. Reproduction, modification, transmission, re-publication and / or re-distribution to third parties for commercial purposes is strictly prohibited without written consent.

Apache Factory Srl (Via Zara 7 – 30039 – Stra VE) does not allow the use of any website or trademarked content for any purpose other than the one mentioned above.


Apache Factory Srl (Via Zara 7 – 30039 – Stra VE) publishes information on its website www.kosamuitailors.com to provide a service to users, but disclaims any responsibility for possible technical inaccuracies and / or typographical errors. Apache Factory Srl (Via Zara 7 – 30039 – Stra VE) reserves the right to make corrections and changes to the site, if necessary without giving any notice. Apache Factory Srl (Via Zara 7 – 30039 – Stra VE) does not provide any guarantee that the information published on your site will be in accordance with the laws of the jurisdiction of the user. Www.kosamuitailors.com is a website protected under international Internet standards. If used correctly, users can be assured that they will not encounter viruses. However, Apache Factory Srl (Via Zara 7 – 30039 – Stra VE) disclaims any responsibility for any problems, damages, viruses or risks that the user may incur while improper use of the website and disclaims any liability for any malfunction Of the website for deactivating “cookies” in the user’s browser. Users must accept the terms and conditions of this Legal Notice, and must be sure to periodically visit these pages for updates, modifications, and corrections. Apache Factory reserves the right to modify the terms and conditions contained in this legal notice when necessary without notice.


The website www.kosamuitailors.com in adhering to Italian law states:

“Users accessing this site declare that they accept that all issues relating to the use of the website www.kosamuitailors.com are governed by the law of the Italian State. Apache Factory Srl (Via Zara 7 – 30039 – Stra VE) does not guarantee in any way that the content of the site complies with the regulations in force in other countries. Access to the Apache Factory Srl (Via Zara 7 – 30039 – Stra VE) from places where its contents are deemed illegal is expressly forbidden. Users who decide to access the site from these countries are fully aware of the legal consequences and penalties they are likely to incur. ”

In the event of a dispute arising out of or arising out of the access and / or use of the Site by the Business User, the Forum of Padova shall exclusively have jurisdiction.

The consumer is guaranteed the rights provided by the Dlgs. 206 of 2005 (“Consumption Code”); In this case, all disputes relating to or arising out of the User’s access to and / or use of the Site will be transferred to the Consumer Forum in accordance with the provisions of the Consumption Code.